Dear Valued Customers and Supporters,
As we step into January 2024, we must share some bittersweet news. Horse Cleaning - Masters of Shampoos will be closing its doors, effective immediately. This farewell comes with a mix of nostalgia and deep appreciation for the journey we've shared since 2019.
Our mission was always clear: to revolutionise equine care with our innovative shampoos. Your support and trust turned this dream into a beautiful reality, for which we are eternally grateful.
The current economic landscape, however, presents challenges too great to overcome. The significant decline in average transaction value reflects the financial difficulties we all face, including the rising cost of living. Coupled with increased expenses in energy, shipping, and materials, sustaining our business without compromising our standards has become untenable.
Our founder, Sam, poured his heart and soul into Horse Cleaning, but the reality of competing with larger, well-funded brands has proved too daunting. Despite our efforts, we find ourselves at a crossroads where continuing as we are is no longer viable.
We owe a world of thanks to each of you. Your loyalty and belief in our vision have been the backbone of our success. To our Brand Ambassadors and Sponsored Riders: your dedication and belief in what we stood for have been invaluable. You've been more than just representatives; you've been part of our Horse Cleaning family.
As we say goodbye, we look back with pride and gratitude. Thank you for being an integral part of our story and for understanding as we navigate this difficult chapter.
Wishing you all the best in your future equestrian endeavours. With heartfelt thanks and warm regards,
The Horse Cleaning Team
#HorseCleaningFarewell #ThankYou #EquestrianCommunity